Legal
Privacy Policy
Last updated: June 2026
Data controller
HPS Medical Tourism acts as the data controller for information submitted through our website forms, AI assistant, and WhatsApp channels. Contact: info@hpshealth.co.uk.
What we collect
Name, email, WhatsApp number, country, treatment interest, travel preferences, messages you provide, and technical data (IP address, browser type, pages visited) for security and analytics.
Legal basis
We process your data based on your explicit consent when submitting a form, our legitimate interest in responding to inquiries, and contractual necessity when coordinating your treatment pathway.
How we use your data
To contact you about your treatment inquiry, share information with partner hospitals for clinical review (with your consent), improve our services, and comply with legal obligations.
Data sharing
We may share your information with accredited partner hospitals, email service providers (Brevo), and analytics tools. We do not sell your personal data.
Retention & security
Data is stored securely with encryption for sensitive fields. We retain lead data for up to 24 months unless you request deletion sooner.
Your rights
Under GDPR and KVKK you may request access, correction, deletion, restriction, or portability of your data. Contact info@hpshealth.co.uk to exercise your rights.
Questions? Contact our coordinators